Xbox 360 Help goes Mobile! Click the button below to have Xbox 360 help on your cell phone.

Add to my Widsets

Sunday, May 27, 2007

Xbox 360 Does not Load Games

If once you put a game in the disc tray but it's doesn't load, you still have the dashborad on the screen or its just says "Reading" then "Open tray". You'll need to check first that you didn't set your Xbox 360 to boot to the dashboard.
To check this turn on the Xbox 360 with no discs in the disc tray. Go to the System section then Console Settings then Start up make sure it's set to Disc not Dashborad.
If you select disc the Xbox 360 will play the disc when you turn it on. But if you select dashboard the Xbox 360 will stay on the dashboard when you turn it on.

If you did so and still not loading, try another thing. Make sure this issue isn't with this disc only. Try some other discs and DVDs if you have to make sure is it an issue with this disc specifically and by then you'll need to get another disc or it's the console itself.
You'll need also to make sure that your Xbox 360 is not overheating and it's in a well ventilated place.
Check that the date and time are set correctly. To check this go on the System section then Console Settings then Clock then Date and Time. If it's not set to the correct date and time, set them correctly.
The last step to try is to unplug the Hard Drive and try some discs without the Hard Drive attached just to test is it the Hard Drive or the Xbox 360 itself faulty. If you did so and it worked without the Hard Drive, it'd be obvious that it's the Hard Drive's issue. But if it didn't work it'd be the Xbox itself that needs service so you'll just call the Xbox 360 Cutomer Support to repair it for you.

Saturday, May 26, 2007

1500 Microsoft Points offer

Microsoft announced a new offer for UK customers.
It says if you have a Silver membership on Xbox Live and you upgraded to Gold after the 23rd of May and before the 20th of June you'll get 1500 Microsoft Points.
Just to benefit from this offer :
You should be a UK resident. And you should be a Xbox Live Silver member and bought 12 month Gold membership and have received an email regarding this offer.
You also should upgrade from Silver to Gold between the 23rd of May and 20th of June 2007
You should've opted in during the creation of your Xbox Live account to receive marketing communication from Microsoft, otherwise you won't be eligable to this offer
The most important thing is to receive an email from Microsoft announcing this offer.
You will get an email by the 25th of June 2007 with the codes for 1500 Microsoft Points.
Note Make sure you redeem the code and use the points before the 30th of June 2007 because they expire on that date.

Your display settings is set to PAL 50, please change the display settings to PAL 60

If once you turn on the console and try to play any game but you get this message " Your Xbox 360 is set to PAL 50 please change your display settings to PAL 60 " .
You just need to check your display settings and it would differ if you have a normal TV or HD TV.

If you are using Normal TV , follow these steps:
1- Go on the dashboard to System.
2- Select Console Settings.
3- Then select Display.
4- Then select PAL settings.
5- Now select PAL 60.
6- Finally Confirm these settings.

If you are using HD TV , follow these steps:
1- Turn off the Xbox 360 console.
2- On the AV cable , set the switch to TV not HDTV.
3- Turn on the Xbox 360.
4- Go on the dashborad to System.
5- Select Console Settings.
6- Then select Display.
7- Then select PAL settings.
8- Now select PAL 60.
9- Confirm these settings.
10- Turn off the console.
Now reset the switch to HDTV.
Now put the game in the disc tray , Oh ! it's working.........

NOTE make sure the game you are trying to play is a PAL 60 game and the TV itself supports PAL 60.

Saturday, May 12, 2007

Windows Live Messenger Issues

1- After you download the Spring Update , you get this error message :
"Windows Live Messenger is not available from a Windows Live Child Account"
This happens when you try use the new Messenger feature - available on the Xbox 360 after the Spring Update - using child account or graduated account ( user created it before his age is 18 and now he is over 18 )
I checked this with Xbox customer support and they said they are aware of this issue and they are still investigating it.
In the mean time all you can do is create new gamertag with new Windows Live ID, but make sure the age of the account user is over 18.

2- Can't find the display name in the Xbox 360 dashboard.
If you can't find your display name in the Xbox 360 dashboard, just go to this link
Sign in to your messenger and change the display name to the one you want to be displayed. Then sign out from the messenger and sign in again . The issue will be resolved.

Saturday, May 5, 2007

Recover Xbox Live Profile to Xbox 360 Hard drive or Memory Unit

What would you do if your profile is deleted ? Is it lost that way ? Won't you get it back ?
It's not lost and sure you can get it back. You only need to recover it on your Hard drive again.
And what would you do if you want to play on your friend's Xbox but using your own gamertag?
You only need to recover it on his Hard drive.
To recover your Xbox Live account , just follow the following steps :
1- If you are signed in to a profile, sign out. Go on the Xbox Live section of the dashboard, press the X button twice on the Xbox 360 controller then select Yes, Sign out.
2- In the Xbox Live section, Select Recover Gamertag from Xbox Live, then press the A button.
3- Follow the directions on the screen to complete the account recovery.
And you will download your account again from Xbox Live server on the hard drive or the memory unit.

NOTE - If you recover the Xbox Live account on hard drive or memory unit, the other copies of this Xbox Live account on any other hard drives or memory units will be disabled.
- If you recover your profile from original Xbox to Xbox 360, the copy of the profile on the original Xbox is not disabled unless you recover it on an original Xbox.
- If you have a pass code for the Xbox Live profile that you will recover it will be erased and you will need to create new pass code. But on the original Xbox it won't reset the pass code for this profile.

Migrate Xbox Account From The Original Xbox To The Xbox 360

If you have an account (a gamertag) on the Original Xbox and now you got the Xbox 360 and you want to enjoy the new features of the Xbox 360 Live but you want to keep the same profile. You only need to migrate your Original Xbox gamertag to the Xbox 360, just follow these steps:

1- First make sure the internet connection is ok on the Xbox 360 console.
2- If you are signed in to a profile on the Xbox 360, sign out.
3- In the Live section in the dasboard of the Xbox 360, Select Recover Gamertag from Xbox Live , then press the A button.
4- Follow the directions on the screen untill you complete the account migration.

- If your Xbox Live account has Windows Live ID you need to enter your Windows Live ID and your password.
- If you don't have Windows Live ID (email at,, you need to create a new one or you can use your own email but you will need to register it with microsoft on

NOTE : Trial accounts cannot be migrated to Xbox 360.
Accounts having billing issues cannot be migrated to Xbox 360.

IPOD Update Issue

If you try to connect the IPOD to your Xbox 360 and it seems it won’t work, although it worked before.
Do you try downloading the optional IPOD support from the Xbox 360 Live marketplace, it's failing and you get one of these error messages ?
Status Code: 80070005
Status Code: 80070003

Actually this would be due to special licensing restrictions for this particular piece of content, it can only be downloaded once per profile. So if this is your second time trying to download it using the same profile, it won’t download. Even if you move the profile on another console, it won’t download.

So just to resolve this issue you will need to create a new silver account to download this IPOD update again or use a profile that never downloaded this IPOD update before, and all users will be able to access it.
I believe this would be resolving the issue.

Friday, May 4, 2007

Backward Compatibility

Play Original Xbox Games on The Xbox 360

If you have your original Xbox games and you want to play them on your Xbox 360, first you need to make sure that the game you want to play is supported .
It should be one of these games.
All you need to do is to get an update for your xbox 360 console using any of these methods:

1 - Xbox Live update:

This is the best and most efficient way to get it, first sign in to Xbox Live with silver or gold membership, and if you don't have one it will be better if you can create it, using even a free silver profile would be better than using any of the next two options to download the update.
After you are signed in with your profile put an original Xbox game in the disc tray, and close it.
This will start the backward compatibility program , If there is any update needed , it will start.
NOTE After you start this process, you must complete it, because if you failed to complete the installation process, your Xbox 360 won't be able to play any original Xbox games until you finish the installation.

2 - Download the update on the pc and copy it on a disc:

You will need to download the backward compatibility update file from on your computer.
1- To download it go to this link.
2- Then copy this update you downloaded on a CD or DVD.
3- After the CD or DVD is ejected from the computer disc tray, Put it in the Xbox 360 console and the update will run automatically then select Continue to complete the update.
4- Wait until the update is completed, the system will have the operating system software updated.
Then select Yes, update now. Then press the A button on the controller, the console will restart and you will be able to play your original Xbox games on the Xbox 360.

3- Order a disc from
You can order the backward compatibility disc directly from website through this link and you will recieve it withen 2 or 3 weeks.
When you receive the disc put it on the console.
Then the update program will start automatically, then select Continue to apply the update.
Wait until the update is completed.
Then select Yes, update now. Then press the A button on the controller , the console will restart and you will be able to play your original Xbox games on the Xbox 360.

Backward Compatibility Games List

Backward Compatibility Games list
This is the list of the original Xbox games you can play on the Xbox 360 :
4x4 EVO 2
AirForce Delta Storm
Aggressive Inline
Aliens versus Predator™ Extinction

All-Star Baseball™ 2003

All-Star Baseball™ 2005
Amped®: Freestyle Snowboarding
Amped® 2
Aquaman: Battle of Atlantis
Army Men®: Sarge's War™
Atari® Anthology™
ATV: Quad Power Racing 2™
Avatar: The Last Airbender
Avatar: The Legend of Aang
Bad Boys 2
Big Mutha Truckers
Baldur's Gate™: Dark Alliance™ II
Barbie™ Horse Adventures™ Wild Horse Rescue™
Batman Begins™
Battle Engine Aquila

Battlestar Galactica™

Brute Force™
Buffy the Vampire Slayer
Buffy the Vampire Slayer™: Chaos Bleeds
Burnout® 3: Takedown™
Cabela's® Big Game Hunter™ 2005 Adventures
Cabela’s® Dangerous Hunts™
Cabela’s® Outdoor Adventures™ 06
Cabela's® Deer Hunt™ 2005 Season
Cabela's® Deer Hunt™ 2004 Season
Call of Cthulhu®: Dark Corners of the Earth
Call of Duty™: Finest Hour™

Call of Duty 2: Big Red One

Call of Duty 3


Chicago Enforcer
Circus Maximus
Close Combat: First to Fight
Colin McRae Rally 4
Combat Elite: WWII Paratroopers™
Commandos 2: Men of Courage™

Conflict: Desert Storm


Crash Bandicoot 5: Wrath of Cortex
Crash Twinsanity™
Crash Nitro Kart™

Crimson Skies®: High Road to Revenge™

Crouching Tiger, Hidden Dragon™
Daisenryaku VII
Dark Angel


Dead or Alive® 3

Dead Or Alive Ultimate
Dead to Rights®


Destroy All Humans!

Digimon® Rumble Arena® 2

Dreamfall: The Longest Journey
Dynasty Warriors 4 / Shin Sangokumuso3
Egg Mania™: Eggstreme Madness

ESPN Major League Baseball
ESPN MLS ExtraTime 2002
Euro 2004
Evil Dead: A Fistful of Boomstick
F1 2001

Fable®: The Lost Chapters™

Fahrenheit/Indigo Prophecy
Fairly Odd Parents: Breakin' da Rules
Family Guy
Far Cry: Instincts
Fatal Frame™

Fatal Frame™ II: Crimson Butterfly DIRECTOR'S CUT
FIFA Soccer 2003

FIFA Soccer 2004

Fight Night 2004

Ford Mustang
Ford vs. Chevy
Forza Motorsport™

Freaky Flyers

Frogger Beyond™
Full Spectrum Warrior

Fuzion Frenzy®

Gauntlet®: Seven Sorrows™

Genma Onimusha

Goblin Commander™: Unleash the Horde

Grabbed by the Ghoulies™

Grand Theft Auto: The Trilogy
Grand Theft Auto: Vice City

Grand Theft Auto: San Andreas™
Gravity Games Bike: Street. Vert. Dirt.

Grooverider: Slot Car Thunder
Guilty Gear Isuka
Half-Life® 2


Halo® 2

Halo® 2 Multiplayer Map Pack
Harry Potter and the Goblet of Fire™

Harry Potter and the Sorcerer's Stone™
He-Man: Defender of Grayskull
Hitman: Contracts™
House of the Dead 3

IHRA Drag Racing Sportsman Edition
IHRA Professional Drag Racing 2005™
Incredibles/ Mr. Incredible (J)
IndyCar® Series 2005
Innocent Tears
Intellivision Lives
Jade Empire™

James Bond 007™: NightFire™

Jet Set Radio Future

Judge Dredd®: Dredd vs. Death™
Jurassic Park: Operation Genesis

Kabuki™ Warriors
Kelly Slater's Pro Surfer

King of Fighters 2002
King of Fighters: Neowave
LEGO® Star Wars®

LEGO® Star Wars™ II: The Original Trilogy

Leisure Suit Larry: Magna Cum Laude
Lemony Snicket's A Series of Unfortunate Events™
Links® 2004

LOONS—The Fight for Fame

Mad Dash Racing


Mat Hoffman's Pro BMX™ 2

Max Payne

Max Payne® 2
Maximum Chase
Mech Assault 2
Medal of Honor European Assault™

Medal of Honor™ Frontline
Medal of Honor™ Rising Sun

Mega Man® Anniversary Collection
Mercenaries: Playground of Destruction
Metal Arms™: Glitch in the System

Mike Tyson Heavyweight Boxing

Minority Report

MLB SlugFest 20-04
Monster Garage™
Mortal Kombat: Armageddon
Mortal Kombat® Deception™

MTV Music Generator™ 3

MTX: Mototrax™

Murakumo: Renegade Mech Pursuit
MX Unleashed
MX vs. ATV Unleashed

MX World Tour™: Featuring Jamie Little
Namco Museum™
Namco Museum 50th Anniversary Arcade Collection
Nascar 2006: Total Team Control
Need For Speed™ Underground 2
NFL Blitz 2002
NFL Blitz 2003
NFL Blitz 2004
NFL Fever 2004

NHL® 2004
NHL Hitz™ 2003
Ninja Gaiden®

Ninja Gaiden® Black
Oddworld Munch’s Oddysee

Open Season
Outlaw Golf 2
Outlaw Tennis
Outlaw Volleyball

Over the Hedge™

Panzer Dragoon Orta

Petit Copter
Phantom Crash™

Phantom Dust
Pinball Hall of Fame™
Pitfall®: The Lost Expedition™

Predator Concrete Jungle™
Prince of Persia: The Sands of Time™
Pro Evolution Soccer 5
Pro Race Driver™
Pump It Up™: Exceed
Pure Pinball
Puyo Pop Fever
Quantum Redshift®

Rainbow Six: Lockdown
RalliSport Challenge

Rapala Pro Fishing
Rayman Arena
Raze's Hell™
Red Dead Revolver
Red Faction® II

RedCard™ 2003
Reservoir Dogs
Return to Castle Wolfenstein
Richard Burns Rally
Robotech: Battlecry
Rocky™ Legends
Rogue Ops
Rogue Trooper™

RugbyLeague 2
Samurai Jack
Samurai Warriors™
Scooby Doo!™ Night of 100 Frights
SEGA GT™ 2002

Sengoku Warriors
Serious Sam
Shadow The Hedgehog™
Shamu's Deep Sea Adventures
Shark Tale
ShellShock: Nam '67™
Shenmue II
Shincho Mahjong
Sid Meier's Pirates!®

Silent Hill® 4: The Room
Smashing Drive
Sniper Elite
Soccer Slam
Sonic Heroes™
Sonic Riders
Sonic Mega Collection™ Plus
Soul Calibur 2
Spawn® Armageddon
Speed Kings™
Sphinx and the Cursed Mummy™
Spider-Man 2
Splat Magazine Renegade Paintball
Splinter Cell: Double Agent
SpongeBob SquarePants™: Battle for Bikini Bottom

The SpongeBob SquarePants Movie
SpyHunter® 2
SpyHunter:® Nowhere to Run™
Spyro™ A Hero's Tail
Star Wars Battlefront™
Star Wars Battlefront™ II
Star Wars®: Episode III Revenge of the Sith™
Star Wars® Jedi Knight®: Jedi Academy™
Star Wars®: Knights of the Old Republic™
Star Wars® Knights of the Old Republic® II: The Sith Lords™
Star Wars: Republic Commando
State of Emergency
Street Fighter Anniversary Collection
Street Racing Syndicate™
Stubbs the Zombie™ in Rebel without a Pulse™
Super Bubble Pop
Super Monkey Ball™ Deluxe
SX Superstar™
Taz Wanted
Tecmo Classic Arcade
Teenage Mutant Ninja Turtles™
Test Drive®: Eve of Destruction
Tetris Worlds™
The Great Escape

The Hulk™
The Incredible Hulk™: Ultimate Destruction
The Incredibles: Rise of the Underminer

The Legend of Spyro™: A New Beginning
The Lord of the Rings™: The Return of the King™
The Punisher™

The Simpsons™ Hit and Run™
The Simpsons™ Road Rage
The Suffering

The Terminator™ Dawn of Fate
The Thing™

Thief: Deadly Shadows™
Tiger Woods PGA Tour 07
Tom Clancy's Ghost Recon
Tom Clancy's Ghost Recon™ 2

Tom Clancy’s Ghost Recon™: Island Thunder™

Tom Clancy's Ghost Recon® 2 Summit Strike

Tom Clancy's Rainbow Six® 3

Tom Clancy's Rainbow Six® 3 Black Arrow™

Tom Clancy's Splinter Cell®

Tom Clancy's Splinter Cell® Chaos Theory™

Tom Clancy's Splinter Cell® Pandora Tomorrow™

Tony Hawk's American Wasteland

Tony Hawk's Pro Skater™ 4

Tony Hawk’s Underground
Tony Hawk's Underground 2

Torino 2006™ Winter Olympics
Tork™: Prehistoric Punk™
Toxic Grind

Trigger Man™
True Crime: Streets of LA

Ty The Tasmanian Tiger™

Ty the Tasmanian Tiger™ 2: Bush Rescue™
Ty the Tasmanian Tiger™ 3: Night of the Quinkan
Ultimate Spider-Man
Ultra Bust a Move / ULTRA Puzzle Bobble
Unreal Championship 2

Urban Freestyle Soccer
Vietcong™: Purple Haze
Volvo: Drive for Life
Wakeboarding Unleashed: Featuring Sean Murray

Winback 2: Project Poseidon
World Soccer Winning Eleven 9
World Series® Baseball 2K3
Worms 4 Mayhem
Worms™ Forts: Under Siege
Wrath Unleashed™

WWE™ Raw™ 2
X2 Wolverine's Revenge
Xiaolin Showdown

Tuesday, May 1, 2007

Change Xbox 360 Live Gamertag

If you want to change the Xbox 360 Live gamertag (silver or gold) , just follow the following steps :

1- Go to Xbox Live section in the dashboard.
2- Highlight your gamertag and press the A button.
3- Then select Edit Profile.
4- Select Gamertag.
5- On the Edit Gamertag screen, follow the steps on the screen.
6- Confirm the purchase of 800 points.
Then you'll find your gamertag changed to the new one.

If it is offline gamertag you will change it For Free.
Just sign in to your profile and select Edit Profile, then select Profile Name.
Then edit the current name to the new one.

How to Create Xbox 360 Live Profile

If you want to go on Xbox 360 Live, you will need to have Xbox 360 Live enabled profile (online gamertag).

These are the steps to create a profile on Xbox 360 Live :
1- First you need to make sure the Xbox 360 Live is connected to the internet.
2- If you are signed in to a profile, sign out.
3- Then go on the Xbox Live section in the dashboard to Join Xbox Live.
4- Then press the A button twice and follow the steps on the screen.
5 - During the creation of your profile you will be asked to choose the membership type you want either Silver membership or Gold membership.

I'd advise you to choose Silver membership if this is your first, second or third online profile on this console.
As for the first three Xbox 360 Live profiles you are eligible for 1 Free month Gold trial if you choose Silver membership. It will be upgraded automatically to Gold but only for 1 month free.
After this month you will be downgraded to Silver or you can extend your sybscription either for 1 month, 3 month or 12 month using either a credit card ( Visa card, Master card or American Express ) or a prepaid card.

Note if this is your after the third online profile on this console, you can't have this free month gold trial.
And if you create this gamertag on you won't have the free month gold trial.

Xbox 360 Live Friends List does not appear in the dashboard

What would you do if you turn on your console, sign in to Xbox 360 Live but can't find your friends list in the dashboard ?

Don't worry just follow these steps & you will recover your friends list :
1- First turn off the console then turn it back on again.
2- Sign in to Xbox 360 Live using the profile having this issue.
3- Ask someone from your friends list to delete you from his or her friends list.
4- Send friends request to the same person who deleted you before.
5- Sign out from Xbox 360 Live , then sign in to Xbox 360 Live again.

Now you'll get your friends list back !!!