Windows Live Messenger Issues

1- After you download the Spring Update , you get this error message :

"Windows Live Messenger is not available from a Windows Live Child Account"

This happens when you try use the new Messenger feature - available on the Xbox 360 after the Spring Update - using child account or graduated account ( user created it before his age is 18 and now he is over 18 )

I checked this with Xbox customer support and they said they are aware of this issue and they are still investigating it.

In the mean time all you can do is create new gamertag with new Windows Live ID, but make sure the age of the account user is over 18.

2- Can't find the display name in the Xbox 360 dashboard.

If you can't find your display name in the Xbox 360 dashboard, just go to this link

Sign in to your messenger and change the display name to the one you want to be displayed. Then sign out from the messenger and sign in again . The issue will be resolved.

IPOD Update Issue

If you try to connect the IPOD to your Xbox 360 and it seems it won’t work, although it worked before.
Do you try downloading the optional IPOD support from the Xbox 360 Live marketplace, it's failing and you get one of these error messages ?
Status Code: 80070005
Status Code: 80070003

Actually this would be due to special licensing restrictions for this particular piece of content, it can only be downloaded once per profile. So if this is your second time trying to download it using the same profile, it won’t download. Even if you move the profile on another console, it won’t download.

So just to resolve this issue you will need to create a new silver account to download this IPOD update again or use a profile that never downloaded this IPOD update before, and all users will be able to access it.
I believe this would be resolving the issue.

One red light flashes on your Xbox 360 console

Some of us suddenly when we turn on our Xbox 360 console one day we got one red light flashes on the ROL (Ring of Light) around the Xbox 360 power button, and we got an Error message appearing on the TV screen "System error" also might occur with any error code like E66, E67, E68, E71, E74 or E77, all the same.

When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.

So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.

If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.

The Xbox 360 console might even keep giving you the same error code even after you remove the hard drive so it will then appear to be a fault with your Xbox 360 console not the hard drive & also in a case like this we need to contact Xbox 360 customer support to exchange the console.

If you have any inquiries about any issue like this please don't hesitate to leave a comment it will go directly to my inbox.

How to share your internet connection on your PC with your Xbox 360 Console

Internet connection Sharing (ICS) is an option on your PC that allows you to share your Internet connection with other devices, and to do so follow these steps:

1. Go on PC to “Start”
2. Then “Control Panel”

3. Go to “Network Connections”
4. You’ll find 2 main categories “Dial up” & “LAN or High–speed Internet”.

5. If you have more than one "Local Area Network" you must first know which of them is the connection to your Xbox 360 console, so unplug the cable that connects the PC to the console from the back of the PC and look which of them on the screen will turn to be unplugged, so that's the connection to the console, now reconnect the cable.
6. Under “Dial up” you’ll find your broadband connection, so right click on it & go to properties.
7. Then click on the advanced tab, you’ll find there the ICS option, all what you need to do is to enable the check box “Allow other network users to connect through this computer’s Internet connection” and only this check box, then if you have more than one "Local Area Network" you'll get a list of them here to select the one that you want to share your broadband connection with, for sure select the Xbox 360 connection.
8. Then click “OK”.
9. This new settings may not apply unless you disconnect & reconnect again from the Internet.

If you faced any other kind of troubles with this part even after you try these steps please don't hesitate to leave a comment.

ICMP Failed on Xbox 360 Live test

The reason for this part to fail differs along with the difference of the type of connection you are using as follows:

a. Direct connection to modem:
- You should not experience this issue with this type of connection but if it occurred try restarting the modem, and try the service again after 2 or 3 hours.

b. Wired or wireless connection to router:
- Restart the router, then test Xbox Live.
- Try the service again after 2 or 3 hours.
- Call your ISP or router manufacturer to update the router firmware, then test Xbox Live.

c. ICS:
- You should not also experience this issue with this type of connection but if it occurred try restarting all devices so turn you PC, modem and Xbox 360 console off then turn them all on again.
- Try the service again after 2 or 3 hours.

If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.

MTU Failed on Xbox 360 Live Test

As we said on the important terms before, the Maximum transmission unit is 1500, but for the Xbox 360 it must be set within the range 1364 – 1492.

So please access to the router setting on your PC & set it within the range 1364 – 1492 or call your ISP or router manufacturer to assist you doing so if you do not know how to access to your router settings.

However large packets can block up a slow interface for sometime, increasing the lag on other packets so it’s better to be set to the lowest possible MTU, Which is 1365.

Wireless Network Not Connected

If you are using a wired connection you'll find that part deem and it's not applicable, it's only if you are using a wireless connection and it would be disconnected if you still didn't enter the WEP or WPA key on the "Edit Settings" part on the "Network Setting" on the Xbox 360 dashboard is not set so, we need then to get the key and enter it correctly so it would be connected, also it might be something related to the distance between your Xbox 360 console & your router so even try to put it someway closer to the router even for a couple of minutes to try it.

Well, the WEP (Wired Equivalent Privacy) or WPA (Wi-Fi Protected Access) key is a security key for your network to prevent any undesired device from connecting to your wireless network (your neighbor’s for example).

You can get this security key from your router manufacturer customer support or ISP (Internet Service Provider) customer support but not from the Xbox 360 Customer support at all.
Then go on the Dashboard of your Xbox 360 console to the "System" area then "Network Settings" then "Restore to factory defaults" it will ask you to apply settings first so click apply settings.
Then go back to the "Network Settings" and this time go to "Edit Settings", you'll find the screen here divided into "Basic" & "Additional" settings.

On the "Basic Settings" part you'll find down there your wireless settings (wireless mode, Network Name.....) so, select that part and your Xbox 360 console will automatically search for your wireless network, then you just select it from the list of networks if it found more than one network, here it will ask you for the WEP or WPA key & when you enter the key it will ask you to apply settings to you choose "Test Xbox Live" & it supposed to be connected then.

If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.

Network Adapter Disconnected

Which is an indicator about the physical connection of the Ethernet cable or the USB cable of the Xbox 360 wireless network adapter so, if it's a wired connection when it fails it means that even the cable is not connected to the port on the back of the Xbox 360 console or not connected to the router or modem or PC at the other side or that basically the Ethernet cable is faulty, and if it's a wireless connection so the USB cable of the Xbox 360 wireless network adapter is not connected to the back of the Xbox 360 console or the wireless adapter is faulty so check the light on the adapter it might not be illuminating.

If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.