After many Xbox Live users spent their unhappy holidays battling a multitude of problems with logging into and using the online gaming service, Microsoft apologized for the gaff and said it would be offering a free Live Arcade game to all members as a make-good.
Today Microsoft detailed what the game will be and when gamers can actually get it. Beginning next Wednesday, January 23, at 2 a.m. and continuing through the following Sunday, January 27, Xbox Live users will be able to download Chair Entertainment Group's Undertow free of charge.
Ordinarily available for 800 Microsoft points ($10), Undertow is an action combat game with 15 single-player levels as well as multiplayer action where up to 16 gamers take on different classes and races in an attempt to assert dominance over the waves. Undertow is rated E10+ for Everyone 10 and Older.
*According to recent rumors, gamers have been booting up their Xbox 360 only to find that the Achievements they worked so hard to get were gone. The rumor went on to claim that the Xbox Live outages over the holiday break were the cause of the missing achievements.
TGR had an opportunity to speak with Major Nelson at CES 2008 this past week. Major Nelson has stated that no Xbox 360 achievements were lost. He confirmed this with the Xbox Live Database staff who stated that there was no missing data from the database.
Also, TGR was able to get a little insight into the Xbox Live outages. According to Major Nelson, the outages were caused due to going beyond capacity, not a DDOS attack as other sources have rumored. This basically translates to: too many people on Xbox Live at one time. This makes sense considering there were undoubtedly thousands of new Xbox 360 owners who wanted to jump into Live and get started.
Major Nelson went on to say that they are working on fixing the issues which caused the Xbox Live outages and that they are making additions to ensure that it never happens again.
“We are creating solutions so it does not happen again. It was a small blip and they are learning from it. We always plan for capacity; however, over the holidays it was well above capacity on live.”
More information to come as it is released.